Returns and Refunds Policy

Return Eligibility

Customer satisfaction is important to Outfitbliss.shop. If you are not completely satisfied with your purchase, an eligible item may be returned or exchanged within 30 days from the date it was delivered.

A return must meet every condition below:

  • The product is unused, unworn, and in its original condition.

  • All original packaging and included accessories are returned with it.

  • Valid proof of purchase is provided, such as your order confirmation.

  • The item has not been altered or customized beyond the standard product options shown on its product page.

Before Sending an Item Back

All returns must receive approval before they are shipped back. Begin the process by contacting us at contact@outfitbliss.shop.

After approving your request, we will provide:

  • A prepaid return shipping label.

  • Instructions for packaging the return correctly.

  • A Return Authorization Number (RA#), which must be clearly visible on the package.

Returns sent without prior authorization may not be accepted or processed.

Damaged, Incorrect, or Incomplete Orders

Contact us promptly if your order arrives with a problem, including:

  • Damage to the item or its packaging.

  • An incorrect product, size, or color.

  • Missing items or components.

We will review the matter and arrange an appropriate resolution.

Products Excluded From Returns

The following items are not eligible for return:

  • Customized or personalized products.

  • Final sale or clearance items.

  • Products damaged after delivery because of misuse or improper handling.

Exchanges

To exchange an item, first complete the return process for the original product. A separate new order must then be placed.

Any approved refund or store credit may be applied toward the new purchase.

Refund Timing

After we receive your return, we will inspect it within approximately 3–5 business days and notify you of the outcome.

When approved, the refund is issued to your original payment method within 5–7 business days. Your payment provider may require an additional 3–10 business days to finalize the transaction.

Contact Information

For questions or assistance concerning returns or refunds, contact us at:

Email: contact@outfitbliss.shop
Phone: +1 410 791 7193
Address: 305 South St, Easton Maryland 21601, USA